Ordering - Frequently Asked Questions
I bought the wrong size menstrual cup and it doesn't fit, can I exchange it?
I’m sorry but we don’t accept returns of any of our menstrual products, due to personal hygiene reasons. Please refer to our Returns Policy for more information.
You could also offer your secondhand cup for sale on the Menstrual Cup Sales Forum
How much is the postage, I'm in the UK?
UK 2nd class postage is free on orders over £30.00. But you can select to pay for 1st class if you prefer. More postage information is on the Postage and Packaging Page.
My card was charged 31.86 but I figured it up 26.62. So in just trying to figure out why it's more. Thanks for your time
The payments go through in GB pounds sterling but your bank converts it into your currency. Often banks charge a slightly higher conversion rate.
I was wondering since I don't have a paypal if I could pay with a money order? I am a teenage girl with no credit or debit card or a paypal account.
Unfortunately we only accept PayPal or credit/debit cards.
Is the shipping calculated before the discount code is applied?
Yes, shipping is calculated on the total of your order and then the discount is taken off.