Ordering - Frequently Asked Questions
I bought the wrong size menstrual cup and it doesn't fit, can I exchange it?
I’m sorry but we don’t accept returns of any of our menstrual products, due to personal hygiene reasons. Please refer to our Returns Policy for more information.
You could also offer your secondhand cup for sale on the Menstrual Cup Sales Forum
How much is the postage, I'm in the UK?
Postage information is on the Postage and Packaging Page.
My card was charged 31.86 but I figured it up 26.62. So in just trying to figure out why it's more. Thanks for your time
The payments go through in GB pounds sterling but your bank converts it into your currency. Often banks charge a slightly higher conversion rate.
I was wondering since I don't have a paypal if I could pay with a money order? I am a teenage girl with no credit or debit card or a paypal account.
Unfortunately we only accept PayPal or credit/debit cards.
Just wanted to check your packaging is discreet before I order a package to my office?
Yes, the packaging is discreet. The order will arrive in a plain bag or box but it will show a return address for Feminine Wear on the label.